{ "slug": "fileright-com", "name": "FileRight.com", "officialUrl": "https://www.fileright.com/", "description": "FileRight.com is an online service for filling out US immigration forms yourself. The Company expressly states that it is not a law firm, is not affiliated with USCIS, and does not provide legal advice; Some packages include review by an independent licensed immigration lawyer. The Russian language is not confirmed in official sources - English and Spanish are stated.", "services": [ "U.S. Citizenship Form N-400", "Citizenship Certificate Form N-600", "Citizenship Certificate Replacement Form N-565", "Green Card Renewal Form I-90", "Lost or Stolen Green Card Form I-90", "Green Card Replacement Form I-90", "Permanent Resident Card Renewal Form I-90", "Adjustment of Status Form I-485", "Green Card For Family Form I-130", "Petition for Relative Form I-130", "Green Card Through Marriage Form I-130", "Remove Conditions on Green Card Form I-751", "Follow to Join Form I-824", "Deferred Action (DACA) Form I-821D", "Fiancé(e) K-1 Petition Form I-129F", "Employment Authorization Form I-765", "Extend/Change Nonimmigrant Visa Form I-539", "Immigration Lawyer Consultation" ], "categories": [ "Family immigration", "Business and employment", "Citizenship" ], "languages": [ "English", "Spanish" ], "countries": [ "USA" ], "rating": 2.580952380952381, "count": 42, 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"2026-10-06T15:41:44+00:00", "publishedAt": "2024-01-07", "status": "historical_import_not_independently_reverified" }, { "id": "https://trustburn.com/reviews/fileright-com-immigration-paperwork-just-got-easier", "url": "https://trustburn.com/reviews/fileright-com-immigration-paperwork-just-got-easier", "label": "trustburn.com", "type": "historical_source_reference", "capturedAt": null, "publishedAt": null, "status": "reference_not_proof_of_current_retrieval" }, { "id": "https://www.trustpilot.com/review/www.fileright.com", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_source_reference", "capturedAt": null, "publishedAt": null, "status": "reference_not_proof_of_current_retrieval" }, { "id": "remaining-20261009-fileright-com-c99df71baf", "url": "https://www.reviews.io/company-reviews/store/fileright-com", "label": "reviews.io", "type": "review_platform_indexed_capture", "capturedAt": "2026-10-09T12:35:00+07:00", "publishedAt": null, "status": "indexed_web_capture" } ], "platforms": [ { "platform": "trustburn.com", "url": "https://trustburn.com/reviews/fileright-com-immigration-paperwork-just-got-easier", "value": 3.8, "count": 10, "scale": 5.0, "asOf": "2026-10-07T07:11:44+00:00", "capturedAt": null, "type": "Historical site card", "retrieval": null, "status": "historical_unverified_current", "includedInRating": true }, { "platform": "Reviews.io", "url": "https://www.reviews.io/company-reviews/store/fileright-com", "value": 2.2, "count": 32, "scale": 5, "asOf": "Rating date not provided", "capturedAt": "2026-10-09T12:35:00+07:00", "type": "Published card, indexed snapshot", "retrieval": "indexed", "status": "verified_indexed", "includedInRating": true } ], "sections": [ { "paragraphs": [ "FileRight.com positions itself as a do-it-yourself online immigration form preparation service: the company claims that it helps fill out the application correctly, but does not submit documents for the client. The home page clearly states that it is a private company, not affiliated with USCIS or any other government agency, that it is not a law firm, does not provide legal advice, and does not replace an attorney.", "The service is aimed at people who are willing to complete the form themselves and submit it to USCIS, but want a structured online questionnaire, automatic error checking, and personalized filing instructions. The official description emphasizes that all forms available through the service can be obtained free of charge as blank forms with instructions from USCIS.", "The company says its software checks forms for errors and omissions and checks responses against the requirements for the relevant immigration benefit. This is positioned as a way to reduce the risk of failure due to errors, but not as legal support." ], "bullets": [ "Suitable for those who want to fill out an online form with prompts and error checking.", "Not suitable as a replacement for a lawyer in complex cases - the company itself indicates this.", "All forms are available free of charge from USCIS as Instruction Forms (Company Application)." ], "heading": "Specialization and suitable clients", "sources": [ { "id": "639904cda6795d68e9e5", "url": "https://www.fileright.com/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:03.659466+00:00", "publishedAt": null, "status": 200 }, { "id": "dde5edf4acacb5c5b7f7", "url": "https://www.fileright.com/lp/immigration-solutions/apply-us-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:08.035533+00:00", "publishedAt": null, "status": 200 } ], "faq": [ { "question": "Is FileRight.com a law firm?", "answer": "No. The official website states that the company is not a law firm, does not provide legal advice and does not replace a lawyer." }, { "question": "Is FileRight.com affiliated with USCIS?", "answer": "No. The company expressly states that it is not affiliated with USCIS or any other government agency." } ] }, { "paragraphs": [ "The official website lists the form preparation packages: N-400 (naturalization), N-600 (citizenship certificate), N-565 (replacement certificate), I-90 (green card renewal/replacement, including loss/theft), I-485 (adjustment of status), I-130 (relative, green card through marriage), I-751 (removal of conditions), I-824 (follow-to-join), I-821D (DACA), I-129F (K-1 fiancee visa), I-765 (work authorization), I-539 (extension/change of nonimmigrant status), and consultation with an immigration attorney.", "Geography of services - USA: forms are intended for submission to USCIS. The company states that the client submits the completed forms to USCIS and pays government fees directly to the agency.", "The prices of the service are indicated on the individual package pages: for example, the N-400 package is $345 plus USCIS government fees; N-600 package - $395 plus USCIS fees. On page N-400 the government fee is $760, on page N-600 it is $1,385 (data from the official website as of the date of the photo)." ], "bullets": [ "Form preparation packages: N-400, N-600, N-565, I-90, I-485, I-130, I-751, I-824, I-821D, I-129F, I-765, I-539.", "Separately, consultation with an immigration lawyer is offered.", "The price of the N-400 service is $345; N-600 – $395 (plus USCIS fees).", "The client submits the forms to USCIS themselves and pays the government fees themselves." ], "heading": "Confirmed services and locations", "sources": [ { "id": "639904cda6795d68e9e5", "url": "https://www.fileright.com/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:03.659466+00:00", "publishedAt": null, "status": 200 }, { "id": "dde5edf4acacb5c5b7f7", "url": "https://www.fileright.com/lp/immigration-solutions/apply-us-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:08.035533+00:00", "publishedAt": null, "status": 200 }, { "id": "447e1d1ec8b0f22115b5", "url": "https://www.fileright.com/lp/immigration-solutions/certificate-of-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:17.749351+00:00", "publishedAt": null, "status": 200 } ], "faq": [ { "question": "Are USCIS government fees included in the FileRight.com price?", "answer": "No. The site states that the purchase price does not include government application, biometrics or filing fees; their client pays directly to USCIS." }, { "question": "What forms can be prepared through FileRight.com?", "answer": "According to the official website: N-400, N-600, N-565, I-90, I-485, I-130, I-751, I-824, I-821D, I-129F, I-765, I-539." } ] }, { "paragraphs": [ "FileRight.com's official sources claim English and Spanish: the site states that questions are written in plain English (or Spanish), and also mentions bilingual (English and Spanish) support. The Russian language is not confirmed in the verified official materials.", "In the selected reviews on Trustpilot, Russian-speaking authors are not identified by language; Some reviews are written in English. This does not allow us to confirm the availability of Russian-language support." ], "bullets": [ "The official languages are English and Spanish.", "The Russian language has not been confirmed in official sources.", "Russian-language support in the selected reviews has not been confirmed." ], "heading": "Russian language", "sources": [ { "id": "639904cda6795d68e9e5", "url": "https://www.fileright.com/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:03.659466+00:00", "publishedAt": null, "status": 200 }, { "id": "dde5edf4acacb5c5b7f7", "url": "https://www.fileright.com/lp/immigration-solutions/apply-us-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:08.035533+00:00", "publishedAt": null, "status": 200 } ], "faq": [ { "question": "Is there support in Russian?", "answer": "The Russian language is not indicated in verified official sources. English and Spanish are declared." } ] }, { "paragraphs": [ "The company describes the process as follows: The customer answers simple questions online, the software checks the form for errors and omissions, then FileRight prints, assembles, and mails the completed package to the customer with signature and date tabs and a prepaid envelope for mailing to USCIS. The company says it ships the package via USPS.", "Also included are personalized submission instructions, cover letter and document templates, step-by-step instructions for supporting documents, and agent support. Page N-600 states that one of the immigration attorneys will review the application for accuracy.", "What should be clarified before payment: exactly what steps the company performs and what steps remain on the client; how the package is formed; what are the deadlines for sending the package; how returns work; is a review by a lawyer included in the selected package; how data confidentiality is ensured." ], "bullets": [ "The client fills out an online questionnaire, the system checks the form for errors.", "FileRight says it prints, assembles and ships the package to the customer via USPS.", "The client signs and submits the forms to USCIS.", "Page N-600 states that the application will be reviewed by an immigration attorney." ], "heading": "Working with the company", "sources": [ { "id": "639904cda6795d68e9e5", "url": "https://www.fileright.com/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:03.659466+00:00", "publishedAt": null, "status": 200 }, { "id": "dde5edf4acacb5c5b7f7", "url": "https://www.fileright.com/lp/immigration-solutions/apply-us-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:08.035533+00:00", "publishedAt": null, "status": 200 }, { "id": "447e1d1ec8b0f22115b5", "url": "https://www.fileright.com/lp/immigration-solutions/certificate-of-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:17.749351+00:00", "publishedAt": null, "status": 200 } ], "faq": [ { "question": "Who submits forms to USCIS?", "answer": "According to the company, the client submits the completed forms to USCIS; FileRight provides the package and prepaid envelope." }, { "question": "Is an attorney review included in all packages?", "answer": "The website states that immigration lawyer review includes separate packages; This is worth checking for a specific package." } ] }, { "paragraphs": [ "The official pages indicate the prices of the service: package N-400 - $345 plus USCIS government fees; N-600 package - $395 plus USCIS fees. Page N-400 lists the government fee as $760, page N-600 shows $1,385. These data are statements of the company as of the date of the snapshot of the official website.", "The company specifically states that the purchase price does not include government application, biometrics or filing fees and that the customer pays them directly to USCIS. Page N-600 also states that USCIS will not refund fees even if denied due to inaccurate information, omissions, or errors.", "On page N-600, the company states that it is willing to refund money, including government fees, if the application is denied. Return conditions should be checked in the Refund Policy and clarified before payment." ], "bullets": [ "N-400: $345 service + USCIS fees ($760 fee listed on page).", "N-600: $395 service + USCIS fees ($1,385 fee listed on page).", "The client pays government fees directly to USCIS.", "Page N-600 states a refund, including government fees, in case of refusal." ], "heading": "Fees and contract", "sources": [ { "id": "dde5edf4acacb5c5b7f7", "url": "https://www.fileright.com/lp/immigration-solutions/apply-us-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:08.035533+00:00", "publishedAt": null, "status": 200 }, { "id": "447e1d1ec8b0f22115b5", "url": "https://www.fileright.com/lp/immigration-solutions/certificate-of-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:17.749351+00:00", "publishedAt": null, "status": 200 } ], "faq": [ { "question": "How much does the N-400 package cost?", "answer": "According to the official website as of the date of the photo: $345 for the service plus the USCIS government fee of $760." }, { "question": "Does the company return money in case of refusal?", "answer": "On page N-600, the company states that it will refund your money, including government fees, if you refuse. Conditions must be checked in the Refund Policy." } ] }, { "paragraphs": [ "Available content includes reviews from Trustpilot (including mirrors uk, au, ca, nz) and a historical snapshot of ratings on trustburn.com. Trustburn.com's historical snapshot shows a 3.8 out of 5 from 10 reviews (as of the date the snapshot was reviewed); This is a historical observation, collection coverage may be incomplete.", "The selected sample includes 58 reviews on Trustpilot with an average of 4.0 out of 5 as of 2026-10-07, but this is a sample with exceptions and not a comprehensive independent rating. Some reviews are short assessments without details, some are detailed complaints.", "Reviews on different sites may refer to different jurisdictions and different versions of the site; Some of the authors, judging by the text, expected interaction with government bodies of other countries. This limits the comparability of reviews." ], "bullets": [ "Trustburn.com Historical Snapshot: 3.8 out of 5, 10 reviews (historical observation).", "Trustpilot sample: 58 reviews, average 4.0 out of 5 as of 2026-10-07 (sample with exceptions).", "Reviews are not a comprehensive independent rating.", "Some reviews are short and do not contain details." ], "heading": "Platform reviews and limitations", "sources": [ { "id": "https://www.trustpilot.com/review/www.fileright.com", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_source_reference", "capturedAt": null, "publishedAt": null, "status": "reference_not_proof_of_current_retrieval" }, { "id": "https://trustburn.com/reviews/fileright-com-immigration-paperwork-just-got-easier", "url": "https://trustburn.com/reviews/fileright-com-immigration-paperwork-just-got-easier", "label": "trustburn.com", "type": "historical_source_reference", "capturedAt": null, "publishedAt": null, "status": "reference_not_proof_of_current_retrieval" } ], "faq": [ { "question": "Can the average FileRight.com rating be considered final?", "answer": "No. This is a sample with exceptions and is not a comprehensive independent ranking; historical images do not reflect current conditions." } ] }, { "paragraphs": [ "In selected reviews with high ratings, the authors note the ease and speed of filling out the online form, the clarity of the interface and the usefulness of the chatbot. Several authors write that the service helped them go through the process and receive a new document.", "These reviews are opinion pieces and not established facts; they reflect the personal experiences of individual users and do not endorse the quality of services for all customers." ], "bullets": [ "Ease and speed of filling out the form (reviews with a rating of 5).", "Clear interface and usefulness of the chatbot (reviews rated 5).", "Help in obtaining a new document (review with a rating of 5)." ], "heading": "Complaints in reviews and company responses", "sources": [ { "id": "465fb3bf8fb5495e40", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T00:12:22+00:00", "publishedAt": "2026-08-05", "status": "historical_import_not_independently_reverified" }, { "id": "94f87d251b7e0b272a", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T00:12:22+00:00", "publishedAt": "2026-07-29", "status": "historical_import_not_independently_reverified" }, { "id": "1ac522d5be7cad2b30", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T00:46:59+00:00", "publishedAt": "2026-09-27", "status": "historical_import_not_independently_reverified" }, { "id": "3aa535a7af6343b593", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T01:14:24+00:00", "publishedAt": "2026-09-01", "status": "historical_import_not_independently_reverified" }, { "id": "725d9884c13686990f", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T01:14:24+00:00", "publishedAt": "2026-08-29", "status": "historical_import_not_independently_reverified" }, { "id": "7417b0953c3f0f26a1", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T05:00:54+00:00", "publishedAt": "2026-07-09", "status": "historical_import_not_independently_reverified" }, { "id": "6f618ea39bfd2522c9", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T05:00:55+00:00", "publishedAt": "2026-07-04", "status": "historical_import_not_independently_reverified" } ], "faq": [ { "question": "What do they praise in the reviews?", "answer": "Simplicity and speed of completion, clear interface, usefulness of the chatbot and assistance in obtaining the document (author's messages)." } ] }, { "paragraphs": [ "The selected reviews included repeated complaints that users mistook FileRight.com for a government site and expected the payment to cover the government fee. The authors report charges of $95, $145, $195, and $345 and that the state fee is charged separately. These messages are the author's own, not established facts.", "Several authors write about the refusal of refunds; one author reports that after threatening to contact the bank, the refund was approved. Another author reports a discrepancy between the amount on the check and the bank's records. Some authors call the service a scam; We do not claim that the company is a scammer, and we present only the gist of the messages.", "The company's responses are not reflected in the submitted reviews: there are no confirmed FileRight.com responses to these complaints in the available materials. Review dates: 2022-02-04, 2024-01-07, 2024-01-24, 2025-07-03, 2025-08-09, 2025-11-03, 2025-12-27, 2026-03-15, 2026-04-02, 2026-07-09." ], "bullets": [ "Complaints that the site is being mistaken for a government site (reviews 2022–2026).", "Charges reported for $95, $145, $195, $345 separate from state fee.", "Return refusal messages; one author reports that a return was approved after contacting the bank.", "Reporting a discrepancy between the amount on the check and the bank records.", "There are no confirmed company responses to these complaints in the available materials." ], "heading": "Specific complaints with date and company responses", "sources": [ { "id": "47610c0777fed28f7b", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:37:01+00:00", "publishedAt": "2026-04-02", "status": "historical_import_not_independently_reverified" }, { "id": "0f8fc0342018a2e8b1", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:37:01+00:00", "publishedAt": "2026-03-15", "status": "historical_import_not_independently_reverified" }, { "id": "bdc5cb62604137e16c", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:37:01+00:00", "publishedAt": "2025-12-27", "status": "historical_import_not_independently_reverified" }, { "id": "5337981120dea04436", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:37:01+00:00", "publishedAt": "2025-11-03", "status": "historical_import_not_independently_reverified" }, { "id": "e77344673b8f7fb026", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:37:01+00:00", "publishedAt": "2025-08-09", "status": "historical_import_not_independently_reverified" }, { "id": "b524b9e5d28261d2dc", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:41:44+00:00", "publishedAt": "2025-07-03", "status": "historical_import_not_independently_reverified" }, { "id": "cdbd060738cabedc07", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:41:44+00:00", "publishedAt": "2025-07-03", "status": "historical_import_not_independently_reverified" }, { "id": "4bee1556eae7d722d8", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:41:44+00:00", "publishedAt": "2024-01-24", "status": "historical_import_not_independently_reverified" }, { "id": "f928736fffc1e97abf", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:41:44+00:00", "publishedAt": "2024-01-07", "status": "historical_import_not_independently_reverified" }, { "id": "03759db7c1369ebd70", "url": "https://uk.trustpilot.com/review/www.fileright.com", "label": "uk.trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-06T15:41:44+00:00", "publishedAt": "2022-02-04", "status": "historical_import_not_independently_reverified" }, { "id": "6a69898c2f52fcb5de", "url": "https://www.trustpilot.com/review/www.fileright.com", "label": "trustpilot.com", "type": "historical_individual_review", "capturedAt": "2026-10-07T04:59:50+00:00", "publishedAt": "2026-07-09", "status": "historical_import_not_independently_reverified" } ], "faq": [ { "question": "Are there any complaints about refunds in the reviews?", "answer": "Yes, several authors report refund refusal; one author writes that the return was approved after contacting the bank. These are copyright messages." }, { "question": "Has the company responded to complaints?", "answer": "The presented package does not contain any confirmed responses from the company to these complaints." } ] }, { "paragraphs": [], "bullets": [], "heading": "Frequently asked questions", "sources": [ { "id": "639904cda6795d68e9e5", "url": "https://www.fileright.com/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:03.659466+00:00", "publishedAt": null, "status": 200 }, { "id": "dde5edf4acacb5c5b7f7", "url": "https://www.fileright.com/lp/immigration-solutions/apply-us-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:08.035533+00:00", "publishedAt": null, "status": 200 }, { "id": "447e1d1ec8b0f22115b5", "url": "https://www.fileright.com/lp/immigration-solutions/certificate-of-citizenship/", "label": "fileright.com", "type": "official_site", "capturedAt": "2026-10-08T23:55:17.749351+00:00", "publishedAt": null, "status": 200 } ], "faq": [ { "question": "How is the final package of documents compiled?", "answer": "According to the company: After completing the online questionnaire, the system verifies the form, then FileRight prints, assembles and mails the package to the client with signature tabs and a prepaid envelope." }, { "question": "Who pays USCIS government fees?", "answer": "According to the company, the client pays government fees directly to USCIS; The purchase price does not include them." }, { "question": "How can I check the license of a lawyer mentioned on the site?", "answer": "Official sources do not provide names and license numbers. An attorney's status should be checked with the state's official bar registry." }, { "question": "Can I get forms for free?", "answer": "The company indicates that all forms available through the service can be obtained free of charge from USCIS in the form of instruction forms." } ] } ], "pros": [ { "topic": "Ease and speed of filling", "summary": "Reviewers with high ratings note that the online form is simple, fast and understandable.", "mentions": 4, "evidence": [ { "id": "465fb3bf8fb5495e40", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-08-05", "capturedAt": "2026-10-07T00:12:22+00:00", "shortExcerptOrParaphrase": "The online program is simple, the chatbot helped with filling out." }, { "id": "94f87d251b7e0b272a", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-07-29", "capturedAt": "2026-10-07T00:12:22+00:00", "shortExcerptOrParaphrase": "Easy to fill and very quick." }, { "id": "1ac522d5be7cad2b30", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-09-27", "capturedAt": "2026-10-07T00:46:59+00:00", "shortExcerptOrParaphrase": "Easy to read and present." }, { "id": "7417b0953c3f0f26a1", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-07-09", "capturedAt": "2026-10-07T05:00:54+00:00", "shortExcerptOrParaphrase": "Very easy to serve." } ] }, { "topic": "Usefulness of chatbot and support", "summary": "Some authors write that the chatbot helped with filling out, and the process was useful and constructive.", "mentions": 3, "evidence": [ { "id": "465fb3bf8fb5495e40", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-08-05", "capturedAt": "2026-10-07T00:12:22+00:00", "shortExcerptOrParaphrase": "The online program is simple, the chatbot helped with filling out." }, { "id": "3aa535a7af6343b593", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-09-01", "capturedAt": "2026-10-07T01:14:24+00:00", "shortExcerptOrParaphrase": "The experience was excellent, useful and constructive." }, { "id": "725d9884c13686990f", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-08-29", "capturedAt": "2026-10-07T01:14:24+00:00", "shortExcerptOrParaphrase": "Takes time, but very useful." } ] }, { "topic": "Help in obtaining a document", "summary": "One author reports that the service helped them obtain a new certificate.", "mentions": 1, "evidence": [ { "id": "6f618ea39bfd2522c9", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-07-04", "capturedAt": "2026-10-07T05:00:55+00:00", "shortExcerptOrParaphrase": "Helped me get a new certificate." } ] } ], "concerns": [ { "topic": "Confusion with government website", "summary": "The authors report that they mistook FileRight.com for a government site and expected the payment to cover a government fee.", "mentions": 4, "evidence": [ { "id": "47610c0777fed28f7b", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-04-02", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "Paid $345 for printing the form, state fee of $465 separately; considers it a fraud." }, { "id": "cdbd060738cabedc07", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2025-07-03", "capturedAt": "2026-10-06T15:41:44+00:00", "shortExcerptOrParaphrase": "Thought she was paying Australian immigration; paid $195, asking for a refund." }, { "id": "03759db7c1369ebd70", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2022-02-04", "capturedAt": "2026-10-06T15:41:44+00:00", "shortExcerptOrParaphrase": "I went to the website by mistake, the government thought; Lost $95, no refund." }, { "id": "f928736fffc1e97abf", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2024-01-07", "capturedAt": "2026-10-06T15:41:44+00:00", "shortExcerptOrParaphrase": "Filled out the form by mistake and paid a large amount; refund was refused." } ] }, { "topic": "Refusal to Refund", "summary": "Several authors report refusal of return; one author writes that the return was approved after contacting the bank.", "mentions": 4, "evidence": [ { "id": "bdc5cb62604137e16c", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2025-12-27", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "I don't like that there is no return even if the form is not used; thinks the price is too high." }, { "id": "5337981120dea04436", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2025-11-03", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "They charged $195, the card didn’t arrive in four months, they won’t issue a refund." }, { "id": "f928736fffc1e97abf", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2024-01-07", "capturedAt": "2026-10-06T15:41:44+00:00", "shortExcerptOrParaphrase": "Filled out the form by mistake and paid a large amount; refund was refused." }, { "id": "4bee1556eae7d722d8", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2024-01-24", "capturedAt": "2026-10-06T15:41:44+00:00", "shortExcerptOrParaphrase": "Paid $145, state fee $630 not specified in advance; the return was approved after a threat to the bank." } ] }, { "topic": "Write-offs and discrepancies in amounts", "summary": "The authors report charges of $95, $145, $195, and $345 and discrepancies between the amounts on the check and bank records.", "mentions": 5, "evidence": [ { "id": "47610c0777fed28f7b", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-04-02", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "Paid $345 for printing the form, state fee of $465 separately; considers it a fraud." }, { "id": "5337981120dea04436", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2025-11-03", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "They charged $195, the card didn’t arrive in four months, they won’t issue a refund." }, { "id": "e77344673b8f7fb026", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2025-08-09", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "There was no confirmation of the application, I had to change the password; I paid $195 for nothing." }, { "id": "4bee1556eae7d722d8", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2024-01-24", "capturedAt": "2026-10-06T15:41:44+00:00", "shortExcerptOrParaphrase": "Paid $145, state fee $630 not specified in advance; the return was approved after a threat to the bank." }, { "id": "6a69898c2f52fcb5de", "sourceUrl": "https://www.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2026-07-09", "capturedAt": "2026-10-07T04:59:50+00:00", "shortExcerptOrParaphrase": "They sent us forms that can be printed for free; I paid $345, not worth it." } ] }, { "topic": "Waiting for the result of the application", "summary": "One author reports that after four months the card did not arrive, and he reapplied through another site.", "mentions": 1, "evidence": [ { "id": "5337981120dea04436", "sourceUrl": "https://uk.trustpilot.com/review/www.fileright.com", "platform": "trustpilot.com", "publishedAt": "2025-11-03", "capturedAt": "2026-10-06T15:37:01+00:00", "shortExcerptOrParaphrase": "They charged $195, the card didn’t arrive in four months, they won’t issue a refund." } ] } ], "wordCount": 1961, "eligibilityForRanking": true }